Privacy Policy

Privacy Policy

Effective Date: 1 September 2025
Last Updated: 1 September 2025

Fire Pit Radio™ Online Radio (Pty) Ltd (“Fire Pit Radio™”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA) of South Africa. This policy explains what information we collect, how we use it, and your rights.

By using our website https://firepitradio.co.za, mobile apps, or streaming services, you consent to the practices described here.

Who we are

Fire Pit Radio™ Online Radio (Pty) Ltd is a South African–based online radio station that streams globally.

Our website address is: https://firepitradio.co.za

Information we collect

We collect the following types of information:

• Contact Information: such as your name, email address, or phone number (if you subscribe to newsletters, enter competitions, or contact us).

• Comments: When you leave comments, we collect the data shown in the comments form, your IP address, and browser user agent string to help detect spam. An anonymized string from your email (hash) may be provided to the Gravatar service (see Automattic Privacy Policy). After comment approval, your profile picture may be publicly visible with your comment.

• Media Uploads: If you upload images to the site, you should avoid uploading images containing location data (EXIF GPS), as visitors may download and extract this data.

• Cookies & Tracking:

  • If you leave a comment, you may opt in to saving your name, email, and website in cookies (lasts one year).

  • Temporary cookies may be set when visiting the login page, discarded after you close your browser.

  • Login cookies last two days, screen options cookies one year. “Remember Me” keeps login for two weeks. Logging out removes cookies.

  • If you edit or publish an article, an additional cookie (post ID reference only) is stored for one day.

• Technical Information: IP address, browser type, device information, and usage data via analytics tools.

• Embedded Content: Articles may include embedded content (e.g., videos, images, articles) from third-party websites. These behave as if you visited the other site, which may collect data, use cookies, and track your interactions.

• Account Information: If you register, we store the personal information in your user profile. Users can see, edit, or delete their own info (except usernames).

How we use your information

We may use your information to:

• Deliver and improve our radio services and website.

• Respond to enquiries and provide listener support.

• Process competition entries and deliver prizes.

• Send updates, newsletters, and promotions (with your consent).

• Monitor listener statistics and engagement.

• Comply with legal or regulatory requirements.

Who We Share Your Data With

We do not sell or rent your personal data. We may share it with:

• Service Providers: trusted third parties for hosting, analytics, or support.

• Gravatar: for comment profile images (if you use it).

• Legal Authorities: when required by law.

• Password Resets: If you request a password reset, your IP address will be included in the reset email.

Visitor comments may also be checked through an automated spam detection service.

How Long We Retain Your Data

• Comments and metadata: kept indefinitely to recognize and approve follow-ups automatically.

• Registered users: personal data stored in profiles until deleted or modified by the user (site administrators can also view/edit it).

• Technical logs and cookies: retained according to system and legal requirements.

Your rights

Under POPIA and other applicable laws, you have the right to:

• Access the personal information we hold about you.

• Request correction, deletion, or restriction of processing.

• Withdraw consent for marketing communications.

• Request a copy/export of your data.

• Lodge a complaint with the Information Regulator of South Africa.

To exercise these rights, please contact us (see details below).

Children’s Privacy

We do not knowingly collect data from children under 13 (or the relevant local age of consent). If a child has provided us with personal data, please contact us so we can remove it.

Data Security & Transfers

We take reasonable measures to protect your data from loss, misuse, or unauthorized access.

Your data may be processed in South Africa or in other countries where our service providers operate. We ensure adequate safeguards are in place.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date.

Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, please contact:

Fire Pit Radio™ Online Radio (Pty) Ltd
Email: [insert email address]
Phone: [insert contact number]
Website: https://firepitradio.co.za